Contacts
FAQ
How can I pay for charter?
You can pay for your charter online by a credit card, through PayPal account or get invoice. You will receive a link for the payment along with the instruction letter after our manager will contact you to confirm the order.
In which currency can I pay?
In UAH, rubles, dollars, euros and pounds sterling. We mean any currency.
I have a question and I want to speak to the manager. How can I do it?
You can contact us by phone +306975991908, +306938083632, through the feedback form or request a callback by clicking on the icon below. There you will find our contacts in Viber, What'sup and other services. We are on call 24 hours a day.
I sent a reservation request, when will I receive an answer?
We will contact you within 24 hours.
When can I get my boat for charter?
The time of the check-in and check-out is written in the on-board instruction and the contract. We will contact you after confirming the reservation and provide all the needed information.
Can the price of a charter change?
No, we fix the price for the whole season. But the price of additional services can change, therefore they are paid during the check-in.
What kind of boat driving license do I need?
To sail the boat you need international boat driving license (ICC, RadioLicense, CEVNI). If you don't have it, we'll find you with the best skipper, who will allow you to relax and enjoy your vacation while he does all the work. More information about license and skippers, you will find in our article "Do I need a license to rent a yacht?"
What additional costs may arise?
After confirming the order and prepayment, you will receive a detailed instruction, where all possible additional costs will be described. It can be crew and additional staff, cleaning, visas, fuel, taxes and additional charges at the port, mooring and parking fees, disposal costs and additional equipment rent. Charges for fuel and sea taxes are not included in the price.
Is there a tourist tax in Greece?
According to the latest info, the tax is planned to be imposed in 2018, so we can forget about it untill then
How much is the deposit and what is it for?
3500 euros. We need a deposit to ensure that the boat and its equipment will be safe. If you return the boat as it was in the beginning, we will refund your deposit in full.
When and how will I pay the deposit and when will I receive it back?
The deposit is paid during the check-in with cash/card and is refunded at the time of check-out the same way as it was paid.
How the cancellation of charter is made?
To cancel the booking and any changes regarding your tour, you need to contact our manager.
I want to cooperate with you. What should I do?
We are always open for new partners! Please send us your offer by mail with subject "Cooperation" on i.bortnyk@egocharter.com or fill the form above.
For how long can I rent a boat?
You can rent a boat for a period of 7 days and more
I'm going to rent a yacht for the first time. What should I do?
Book a week of yachting, read some Internet, gather a group of friends, hire an experienced team, order a lot of wine and seafood and have the best time in your life. And if you need some practical tips read this article.
Is it easy to sail your catamarans?
Yep.
I read that renting a boat is at one price with hotel rest. It's true?
Yes. Sometimes even cheaper. Of course, everything will depend on the class of the hotel and the boat that you choose for comparison.
Is there Internet on the yacht?
Yes, we have a wi-fi router, which you can rent by marking it in the list of additional services.
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